- For salons and spas
AI Receptionist for Salons and Spas That Picks Up While You Style
You can’t stop a colour or a massage to answer the phone. zentroStack is an AI receptionist for salons and spas: it answers every call 24/7, takes booking requests and questions, and saves each client in your CRM. Clients can also book a free slot themselves on your booking page.
- 60-day free trial. No card needed.
- Cut and colour, new client
- Saturday afternoon
- Saved as a lead in zentroCRM
Missed Calls Cost Salon Bookings
The phone rings when your hands are in someone’s hair, during a facial or while you are cashing up. Clients who get voicemail may book with the salon down the road, and Instagram messages wait until you have a break.
An AI receptionist for salons answers those calls and messages straight away, so new clients get an answer and regulars get your booking link.
The Calls a Salon or Spa Gets
Most calls to a salon or spa are about prices, times and bookings. Here is what an AI receptionist for salons does with each one.
What the AI says comes from the treatment list and notes you write. If a question is not covered, it takes the client’s details instead of guessing.
What the AI Does With a Salon or Spa Call
Answers every call 24/7
The AI picks up during appointments, after closing and on your day off.
Takes booking requests
It takes the client's name, number and the treatment they want, so you can confirm the time.
Online booking 24/7
Clients pick a free slot on your booking page and get a confirmation email with a link to cancel.
No double bookings
A booked slot disappears straight away, and a cancelled slot opens up again.
Replies on Instagram and WhatsApp
zentroMSG answers Instagram, WhatsApp and Messenger messages and can send your booking link.
Every client in one CRM
Calls, chats and bookings are saved to the client's record in zentroCRM.
What Is an AI Receptionist for Salons and Spas?
An AI receptionist for salons and spas is software that answers your phone with a natural voice, replies to common questions such as prices, opening hours and location, takes the client’s details and passes the request to you. It keeps working while you are with a client, after hours and on your day off.
Why does a salon need CRM software too?
Salon CRM software keeps every client, booking and enquiry in one place, so you can see who booked, who asked about a treatment and who still needs a reply. zentroStack puts the AI receptionist, the booking page and the CRM in one account, together with Instagram and WhatsApp Business messages.
Set Up Your Treatments and Booking Page in 3 Steps
Add your treatments and prices
Add your treatments, prices, opening hours and location to the knowledge base. The AI answers from it.
Set your booking hours
Set your hours, appointment length and the break you need between bookings on your booking page.
Share your booking link
Put the link on your website and Instagram profile. The WhatsApp chatbot can send it too.
A Booking Call Mid-Colour: AI Receptionist vs Voicemail
Need
Voicemail
zentroStack
A call during an appointment
Caller leaves a message, or hangs up
The AI answers and takes the request
Questions about prices
Not answered until you call back
Answered from your treatment list
A client who wants to book at 10pm
Waits until you open
Books a free slot on your booking page
Instagram messages
Not covered
Answered by zentroMSG
AI Receptionist Pricing for Salons and Spas
Every plan includes the AI receptionist, your own US phone number, zentroCRM, the WhatsApp chatbot, online booking, and quotes and invoices. Start free for 60 days, then pick the minutes you need.
Free
Try it on your own number before you choose a plan.
for 60 days · no card needed
- 60 AI call minutes
- Your own US phone number
- zentroCRM: up to 3 users
- 1,000 contacts
- WhatsApp chatbot, booking and invoices
Lite
For a light flow of calls.
$40 per month, billed $384 a year
- 100 AI call minutes a month
- Your own US phone number
- zentroCRM: up to 3 users
- 500 contacts
- WhatsApp chatbot, booking and invoices
Plus
For steady calls every day.
$63 per month, billed $600 a year
- 150 AI call minutes a month
- Your own US phone number
- zentroCRM: up to 3 users
- 500 contacts
- WhatsApp chatbot, booking and invoices
Prime
For a busy phone line.
$119 per month, billed $1,140 a year
- 300 AI call minutes a month
- Your own US phone number
- zentroCRM: up to 10 users
- 2,500 contacts
- WhatsApp chatbot, booking and invoices
Elite
For high call volume.
$225 per month, billed $2,160 a year
- 600 AI call minutes a month
- Your own US phone number
- zentroCRM: up to 25 users
- 10,000 contacts
- WhatsApp chatbot, booking and invoices
Max
For the busiest phone lines.
$413 per month, billed $3,960 a year
- 1,200 AI call minutes a month
- Your own US phone number
- zentroCRM: unlimited users
- Unlimited contacts
- WhatsApp chatbot, booking and invoices
Free
Try it on your own number before you choose a plan.
for 60 days · no card needed
- 60 AI call minutes
- Your own US phone number
- zentroCRM: up to 3 users
- 1,000 contacts
- WhatsApp chatbot, booking and invoices
Lite
For a light flow of calls.
per month, billed monthly · 100 minutes
- 100 AI call minutes a month
- Your own US phone number
- zentroCRM: up to 3 users
- 500 contacts
- WhatsApp chatbot, booking and invoices
Plus
For steady calls every day.
per month, billed monthly · 150 minutes
- 150 AI call minutes a month
- Your own US phone number
- zentroCRM: up to 3 users
- 500 contacts
- WhatsApp chatbot, booking and invoices
Prime
For a busy phone line.
per month, billed monthly · 300 minutes
- 300 AI call minutes a month
- Your own US phone number
- zentroCRM: up to 10 users
- 2,500 contacts
- WhatsApp chatbot, booking and invoices
Elite
For high call volume.
per month, billed monthly · 600 minutes
- 600 AI call minutes a month
- Your own US phone number
- zentroCRM: up to 25 users
- 10,000 contacts
- WhatsApp chatbot, booking and invoices
Max
For the busiest phone lines.
per month, billed monthly · 1,200 minutes
- 1,200 AI call minutes a month
- Your own US phone number
- zentroCRM: unlimited users
- Unlimited contacts
- WhatsApp chatbot, booking and invoices
- 60-day free trial
- No card needed
- AI voice included
- Prices in US dollars
Each call is rounded up to the next minute. Extra minutes on monthly plans cost $0.25 each. The free trial stops at 60 minutes or after 60 days. Not sure which plan? Talk to us.
Example Call: A New Client Wants Balayage on Saturday
This is an example of how a call can go, written to show the steps. It is not a recording of a real customer.
AI: Thanks for calling Willow Hair and Beauty. How can I help?
Caller: Hi, do you do balayage? I’d love to come in this Saturday.
AI: Yes, we do. The price depends on your hair length, and you can see it on our treatment list. Can I take your name and number?
Caller: Sophie, 555 0149.
AI: Thanks, Sophie. You can pick a free Saturday slot on our booking page, and I’ll let the team know you called in case you have questions.
Caller: Great, thanks.
The call is saved in zentroCRM with Sophie’s name, number, the treatment and the transcript. She books a slot on your booking page and gets a confirmation email with a link to cancel. The slot disappears from the page, so nobody else can take it. Between clients you see the new booking and the call in the same record.
Spas, nail bars and barbers use it the same way for treatment questions and new-client enquiries.
When a Salon Needs More Than zentroStack
zentroStack is not a salon point-of-sale system. If you need a till, product stock, staff rotas or commission tracking, salon software such as Fresha may suit you better.
The booking page is built for straightforward appointments. If your bookings depend on complex rules, like several staff, rooms and equipment at once, check the setup with us first. The AI does not book appointments during the call yet; clients book through your booking page. Phone numbers are US numbers.
The Apps Behind It
The AI receptionist for salons and spas is zentroVoice. It works with the rest of zentroStack in the same account:
Questions Salon and Spa Owners Ask
What does an AI receptionist for salons do?
It answers your calls 24/7, replies to questions about treatments, prices and opening hours, and saves each caller’s name, number and request in your CRM so you can confirm the booking.
How much does the AI receptionist cost?
Plans start at $32 a month on a yearly plan ($40 month to month) for 100 AI call minutes, and go up to $330 a month for 1,200 minutes. Every plan includes your own US phone number, zentroCRM, the WhatsApp chatbot, online booking, and quotes and invoices. Extra minutes cost $0.25 each. You can try it first with a 60-day free trial: 60 minutes, no card needed. See the plans.
Can clients book online?
Yes. Clients pick a free slot on your booking page any time and get a confirmation email with a link to cancel. A booked slot disappears, so two clients can never take the same time.
Does it sync with Google Calendar?
No. zentroBook keeps its own calendar inside zentroCRM, so you do not need Google Calendar or another calendar app.
Does it work for spas, nail bars and barbers?
Yes. Any appointment-based beauty business gets the same calls and messages, and the AI handles them the same way.
Can the AI book appointments during the call?
Not yet. The AI takes the client’s name, number and the treatment they want and saves it as a lead. Clients book a time on your booking page, which you or the WhatsApp chatbot can send them.
Do I need a card to start?
No. The 60-day free trial needs no card. It includes the CRM, your own US number and 60 AI call minutes.
What happens when a client wants to cancel?
Clients who booked online can cancel with the link in their confirmation email. If they call instead, the AI saves the message so you can free up the slot.
Can it answer Instagram messages too?
Yes. zentroMSG answers Instagram, WhatsApp and Messenger messages from the same treatment list and can send your booking link.
What should I put in the knowledge base?
Your treatments with prices and how long each takes, your opening hours, location and parking, and answers to common questions such as gift cards or what to do before a treatment.
Stop Missing Salon Bookings
Try the AI receptionist for salons and spas free for 60 days. No card needed.