- For cleaning companies
AI Receptionist for Cleaning Business That Answers While You Clean
You can’t take a call with gloves on. zentroStack is an AI receptionist for cleaning business owners: it answers every call 24/7, takes the caller’s details and what they need, and saves it in your CRM, so you call back ready to quote.
- 60-day free trial. No card needed.
- Deep clean, 3-bedroom flat
- Saturday morning
- Saved as a lead in zentroCRM
Missed Calls Cost Cleaning Jobs
Most cleaning enquiries come in while you and your team are on a job. A customer calls about an end-of-tenancy clean, gets voicemail and may ring the next company on the list. Messages on WhatsApp and Instagram wait until the evening, and by then the customer may have booked someone else.
An AI receptionist for cleaning business teams picks up those calls and messages straight away, so the enquiry stays with you.
The Calls a Cleaning Business Gets
Most calls to a cleaning company are one of a few types. Here is what an AI receptionist for cleaning business owners does with each one.
What the AI says comes from the knowledge base you write. If a question is not covered, it takes the caller’s details instead of guessing.
What the AI Does With a Cleaning Enquiry
Answers every call 24/7
The AI picks up day and night, including weekends, and talks to the caller in plain language.
Takes the job details
It takes the caller's name, number and what they need, so you know the job before you call back.
Saves every lead
Each call is saved in zentroCRM with a written transcript, so no enquiry gets lost in a call log.
Replies on WhatsApp and Instagram
zentroMSG answers WhatsApp, Instagram and Messenger messages and can send your booking link.
Online booking
Customers pick a free slot on your booking page. A booked slot disappears, so two cleans never clash.
Quotes and invoices
Send the quote, get it signed online, and let reminders chase the payment.
What Is an AI Receptionist for Cleaning Business Owners?
An AI receptionist for cleaning business owners is software that answers your phone with a natural voice, replies to common questions from your business information, takes the caller’s details and passes the lead to you. It keeps working while you are on a job, after hours and at weekends.
Why does a cleaning company need a CRM too?
Calls are only half the work. A cleaning company CRM keeps every enquiry, quote and customer in one place, so you can see who asked for a quote, who booked and who still needs a reply. zentroStack puts the AI receptionist and the CRM for cleaning business teams in one account, together with WhatsApp Business messages, so a call and the customer record are never in two places.
Teach the AI Your Cleaning Services in 3 Steps
Tell the AI about your services
Add your services, the areas you cover and your hours to the knowledge base. The AI answers from it.
Get your number
Every plan includes your own US phone number. You can also forward your current line to it.
Call back ready to quote
Every call lands in your CRM with the details. Send the quote or your booking link in a few clicks.
A Move-Out Clean Request at 7pm: AI Receptionist vs Voicemail
Need
Voicemail
zentroStack
A call while you are on a job
Caller leaves a message, or hangs up
The AI answers and takes the details
Job details
Whatever the caller says in the message
Name, number and job saved with a transcript
WhatsApp and Instagram
Not covered
Answered by zentroMSG
Booking the clean
You call back to agree a time
Customer picks a slot on your booking page
AI Receptionist Pricing for Cleaning Companies
Every plan includes the AI receptionist, your own US phone number, zentroCRM, the WhatsApp chatbot, online booking, and quotes and invoices. Start free for 60 days, then pick the minutes you need.
Free
Try it on your own number before you choose a plan.
for 60 days · no card needed
- 60 AI call minutes
- Your own US phone number
- zentroCRM: up to 3 users
- 1,000 contacts
- WhatsApp chatbot, booking and invoices
Lite
For a light flow of calls.
$40 per month, billed $384 a year
- 100 AI call minutes a month
- Your own US phone number
- zentroCRM: up to 3 users
- 500 contacts
- WhatsApp chatbot, booking and invoices
Plus
For steady calls every day.
$63 per month, billed $600 a year
- 150 AI call minutes a month
- Your own US phone number
- zentroCRM: up to 3 users
- 500 contacts
- WhatsApp chatbot, booking and invoices
Prime
For a busy phone line.
$119 per month, billed $1,140 a year
- 300 AI call minutes a month
- Your own US phone number
- zentroCRM: up to 10 users
- 2,500 contacts
- WhatsApp chatbot, booking and invoices
Elite
For high call volume.
$225 per month, billed $2,160 a year
- 600 AI call minutes a month
- Your own US phone number
- zentroCRM: up to 25 users
- 10,000 contacts
- WhatsApp chatbot, booking and invoices
Max
For the busiest phone lines.
$413 per month, billed $3,960 a year
- 1,200 AI call minutes a month
- Your own US phone number
- zentroCRM: unlimited users
- Unlimited contacts
- WhatsApp chatbot, booking and invoices
Free
Try it on your own number before you choose a plan.
for 60 days · no card needed
- 60 AI call minutes
- Your own US phone number
- zentroCRM: up to 3 users
- 1,000 contacts
- WhatsApp chatbot, booking and invoices
Lite
For a light flow of calls.
per month, billed monthly · 100 minutes
- 100 AI call minutes a month
- Your own US phone number
- zentroCRM: up to 3 users
- 500 contacts
- WhatsApp chatbot, booking and invoices
Plus
For steady calls every day.
per month, billed monthly · 150 minutes
- 150 AI call minutes a month
- Your own US phone number
- zentroCRM: up to 3 users
- 500 contacts
- WhatsApp chatbot, booking and invoices
Prime
For a busy phone line.
per month, billed monthly · 300 minutes
- 300 AI call minutes a month
- Your own US phone number
- zentroCRM: up to 10 users
- 2,500 contacts
- WhatsApp chatbot, booking and invoices
Elite
For high call volume.
per month, billed monthly · 600 minutes
- 600 AI call minutes a month
- Your own US phone number
- zentroCRM: up to 25 users
- 10,000 contacts
- WhatsApp chatbot, booking and invoices
Max
For the busiest phone lines.
per month, billed monthly · 1,200 minutes
- 1,200 AI call minutes a month
- Your own US phone number
- zentroCRM: unlimited users
- Unlimited contacts
- WhatsApp chatbot, booking and invoices
- 60-day free trial
- No card needed
- AI voice included
- Prices in US dollars
Each call is rounded up to the next minute. Extra minutes on monthly plans cost $0.25 each. The free trial stops at 60 minutes or after 60 days. Not sure which plan? Talk to us.
Example Call: A Move-Out Clean Before Friday
This is an example of how a call can go, written to show the steps. It is not a recording of a real customer.
AI: Thanks for calling Bright Home Cleaning. How can I help?
Caller: I’m moving out and need the apartment cleaned before my inspection on Friday.
AI: We can help with move-out cleans. Can I take your name and the best number to call you back on?
Caller: Maria, 555 0182.
AI: Thanks, Maria. What’s the address, and how many bedrooms does the apartment have?
Caller: 220 Pine Avenue, apartment 4B. Two bedrooms.
AI: Got it. I’ve passed this to the team and they’ll call you back with a quote. You can also see our services and book a time on our website.
The call is saved in zentroCRM as a new lead with the details and the full transcript. The next morning you send the quote from Maria’s record and she signs it online. She picks a time on your booking page, and when the job is done you send the invoice. Card payments go to your own Stripe account, and reminders follow up if it is not paid.
When a Cleaning Company Needs More Than zentroStack
If you run a large cleaning operation with route planning, staff rotas, GPS check-ins and payroll, a field-service tool built for that, such as Jobber, may suit you better. zentroStack does not plan cleaner schedules or routes.
The AI takes enquiries and answers common questions, but it does not book the clean during the call yet. Customers book through your booking page, which you or the WhatsApp chatbot can send them. Phone numbers are US numbers.
The Apps Behind It
The AI receptionist for cleaning business teams is zentroVoice. It works with the rest of zentroStack in the same account:
Questions Cleaning Business Owners Ask
What does an AI receptionist for cleaning business owners do?
It answers your calls 24/7, replies to common questions from your business information and saves each caller’s name, number and job as a lead in your CRM, so you can call back with a quote.
How much does the AI receptionist cost?
Plans start at $32 a month on a yearly plan ($40 month to month) for 100 AI call minutes, and go up to $330 a month for 1,200 minutes. Every plan includes your own US phone number, zentroCRM, the WhatsApp chatbot, online booking, and quotes and invoices. Extra minutes cost $0.25 each. You can try it first with a 60-day free trial: 60 minutes, no card needed. See the plans.
Can the AI book cleaning jobs during the call?
Not yet. The AI takes the caller’s name, number and job details and saves them as a lead. Customers book a time on your booking page, which you or the WhatsApp chatbot can send them.
Can it answer questions about my prices and areas?
Yes, from what you add to the knowledge base, such as your services, prices and the areas you cover. When it is not sure, it takes the caller’s details so your team can reply.
Does it work for domestic and commercial cleaning?
Yes. Domestic, end-of-tenancy, office and commercial cleaning companies all get calls and messages it can answer. For route planning and staff rotas you would still need a field-service tool.
Can my team see the calls?
Yes. Everyone you invite to your workspace sees the leads and transcripts their role allows, and nobody outside your team can open them.
Do I need a card to start?
No. The 60-day free trial needs no card. It includes the CRM, your own US number and 60 AI call minutes.
What should I put in the knowledge base?
Your services and what each clean includes, the areas you cover, your hours, any price guide you are happy to share, and answers to common questions such as whether you bring supplies. The AI answers from this.
Can existing customers reschedule a clean by phone?
The AI takes the message and saves it for you, but it cannot change a booking itself. Your team confirms the new time.
Stop Missing Cleaning Enquiries
Try the AI receptionist for your cleaning business free for 60 days. No card needed.