AI Receptionist for Law Firms That Answers While You Are in Court

You can’t take a call in a hearing or a client meeting. zentroStack is an AI receptionist for law firms: it answers every call 24/7, takes new enquiries politely and saves them in your CRM, so your team can call back and decide whether to take the matter.

Example call summary

The problem

Missed Calls Cost New Clients

Lawyers spend the day in meetings, in court and on calls with existing clients. A potential client who reaches voicemail may call the next firm in their search results, and the enquiry is gone before anyone hears it.

An AI receptionist for law firms answers those calls straight away, takes the caller’s details and the type of matter, and saves them for your team.

Typical calls

The Calls a Law Firm Gets

Most calls to a law firm are first enquiries and simple questions. Here is what an AI receptionist for law firms does with each one.

The caller says	What the AI does
“Do you handle divorce cases?”	Answers from the practice areas in your knowledge base. If you don’t cover it, it says so.
“How much is a first consultation?”	Gives your consultation fee if you add it, and points the caller to your booking page.
“I was in a car accident. Can you help?”	Takes the name, number and type of matter only, and asks the caller to keep the details for the lawyer.
“Do I have a case?”	Does not answer. It explains that a lawyer will call back and saves the enquiry.
“I’m a client. I need to speak to my lawyer”	Takes a message for the lawyer. It does not transfer calls.
“Do any of your lawyers speak Spanish?”	Answers from your knowledge base.

The AI answers only from the firm information you write. It never gives legal advice, and your team decides whether to take the matter.

Features

What the AI Does With a New Client Call

Answers every call 24/7

The AI picks up during meetings, hearings, evenings and weekends.

Takes new client enquiries

It takes the caller's name, number and the type of matter, so your team can call back.

Answers general questions

Practice areas, office hours, location and how to book a consultation, from the information you add.

Saves every enquiry

Each call is saved in zentroCRM with a written transcript for your team to review.

Consultation booking page

Callers can pick a free consultation slot on your booking page and get a confirmation email.

Your data kept separate

Each firm's data is isolated at database level, and only the people you invite can see it.

What Is an AI Receptionist for Law Firms?

An AI receptionist for law firms is software that answers your phone with a natural voice, replies to general questions from your firm’s information, takes the caller’s details and passes the enquiry to your team. It keeps working while lawyers are in meetings or in court, after hours and at weekends.

Do law firms need CRM software too?

Law firm CRM software tracks enquiries before they become clients: who called, what the matter is about, who is following up and whether a consultation is booked. zentroStack keeps that intake work in one place. It does not replace your practice or case management system, such as Clio, which holds client files and billing once a matter is open.

How it works

Set Up Your Intake Line in 3 Steps

Add your firm information

Add your practice areas, office hours, location and consultation details to the knowledge base. Keep client details out.

Get your number

Every plan includes your own US phone number. You can also forward your current line to it.

Call enquiries back

Every enquiry lands in your CRM. Run your own conflict check, then call back or send your consultation booking link.

Comparison

An Enquiry During a Hearing: AI Receptionist vs Voicemail

Need

Voicemail

zentroStack

A call during a meeting or hearing

Caller leaves a message, or hangs up

The AI answers and takes the enquiry

After-hours enquiries

Wait until the morning

Answered 24/7 and saved as a lead

Questions about practice areas

Not answered

Answered from your firm information

Booking a consultation

You call back to agree a time

Caller picks a slot on your booking page

PRICING

AI Receptionist Pricing for Law Firms

Every plan includes the AI receptionist, your own US phone number, zentroCRM, the WhatsApp chatbot, online booking, and quotes and invoices. Start free for 60 days, then pick the minutes you need.

Free

Try it on your own number before you choose a plan.

Free

for 60 days · no card needed

NO CARD NEEDED

Lite

For a light flow of calls.

$32

$40 per month, billed $384 a year

YOU SAVE $96 A YEAR

Plus

For steady calls every day.

$50

$63 per month, billed $600 a year

YOU SAVE $156 A YEAR

Prime

For a busy phone line.

$95

$119 per month, billed $1,140 a year

YOU SAVE $288 A YEAR

Elite

For high call volume.

$180

$225 per month, billed $2,160 a year

YOU SAVE $540 A YEAR

Max

For the busiest phone lines.

$330

$413 per month, billed $3,960 a year

YOU SAVE $996 A YEAR

Free

Try it on your own number before you choose a plan.

Free

for 60 days · no card needed

NO CARD NEEDED

Lite

For a light flow of calls.

$40

per month, billed monthly · 100 minutes

SAVE $96 WITH YEARLY

Plus

For steady calls every day.

$63

per month, billed monthly · 150 minutes

SAVE $156 WITH YEARLY

Prime

For a busy phone line.

$119

per month, billed monthly · 300 minutes

SAVE $288 WITH YEARLY

Elite

For high call volume.

$225

per month, billed monthly · 600 minutes

SAVE $540 WITH YEARLY

Max

For the busiest phone lines.

$413

per month, billed monthly · 1,200 minutes

SAVE $996 WITH YEARLY

Each call is rounded up to the next minute. Extra minutes on monthly plans cost $0.25 each. The free trial stops at 60 minutes or after 60 days. Not sure which plan? Talk to us.

Example

Example Call: An Employment Enquiry After Hours

This is an example of how a call can go, written to show the steps. It is not a recording of a real customer.

AI: Thanks for calling Carter and Lee Law. This call does not create a lawyer-client relationship, so please don’t share confidential details. How can I help?

Caller: I was let go from my job last week and I think it was unfair. Do you handle that?

AI: Yes, employment law is one of our practice areas. Can I take your name and the best number to reach you?

Caller: Alex, 555 0193.

AI: Thanks, Alex. A lawyer will call you back to talk it through. You can also book a first consultation on our website.

The enquiry is saved in zentroCRM with Alex’s name, number, the type of matter and the transcript. The next morning your team sees it, runs a conflict check in your own system and calls back, or sends the consultation booking link. If the firm takes the matter, you open it in your case management system.

Immigration, family, personal injury and property firms use it the same way for first enquiries.

Honest limits

When a Law Firm Needs More Than zentroStack

The AI does not give legal advice, accept matters, run conflict checks or create a lawyer-client relationship. It takes first enquiries and answers general questions about your firm. Add a line to your greeting or knowledge base telling callers that the call does not create a lawyer-client relationship and asking them not to share confidential details.

You remain responsible for client confidentiality. Before you use any AI or cloud tool for intake, check your bar’s rules, such as ABA Model Rule 1.6 on confidentiality. zentroStack does not connect to case management systems, and the AI does not book consultations during the call yet. Phone numbers are US numbers.

Works together

The Apps Behind It

The AI receptionist for law firms is zentroVoice. It works with the rest of zentroStack in the same account:

zentroVoice

zentroMSG

Quotes, e-sign and invoicing

FAQ

Questions Law Firms Ask

What does an AI receptionist for law firms do?

It answers your calls 24/7, replies to general questions about your practice areas and office hours, and saves each caller’s name, number and type of matter in your CRM so your team can call back.

How much does the AI receptionist cost?

Plans start at $32 a month on a yearly plan ($40 month to month) for 100 AI call minutes, and go up to $330 a month for 1,200 minutes. Every plan includes your own US phone number, zentroCRM, the WhatsApp chatbot, online booking, and quotes and invoices. Extra minutes cost $0.25 each. You can try it first with a 60-day free trial: 60 minutes, no card needed. See the plans.

Stop Missing New Client Calls

Try the AI receptionist for law firms free for 60 days. No card needed.