- zentroMSG
WhatsApp Chatbot for Business That Replies in Seconds, 24/7
zentroMSG answers your WhatsApp, Instagram and Messenger messages instantly, using what you taught it about your business. Every enquiry is saved as a lead, and you can take over any chat with one click.
- 60-day free trial. No card needed.
- One inbox
- AI replies from your knowledge base
- Human takeover
Slow Replies Lose Customers
Customers often message several businesses and book with whoever answers first. If your reply comes hours later, the job is already gone. zentroMSG replies while you work.
What zentroMSG Does
One inbox
WhatsApp, Instagram DMs and Facebook Messenger in one place.
AI replies from your knowledge base
Prices you set, services, hours, FAQs. No made-up answers.
Human takeover
Switch the AI off for any chat and reply yourself.
Leads saved automatically
Every new enquiry becomes a lead in zentroCRM with the full chat history.
Same brain as zentroVoice
Calls and chats give the same answers.
Official WhatsApp Business Platform
Runs on your WhatsApp Business number through the official WhatsApp Business Platform.
Already Answering Real Customers
zentroMSG answers live enquiries for WebsiteIn72 (websitein72.com) every day. It is the same system you get on your account.
What Is a WhatsApp Chatbot for Business?
A WhatsApp chatbot for business is software connected to your WhatsApp Business number that replies to customer messages automatically, answers common questions and collects the customer’s details, so no enquiry waits for a reply.
How does WhatsApp business automation work in zentroMSG?
You connect your WhatsApp Business number, Instagram and Facebook page. The AI learns from your website and FAQs. It replies to new messages, including Instagram DM automation, and saves the lead, and you can step in on any chat.
Live in 3 Steps
Connect
Connect your WhatsApp Business number, Instagram and Messenger.
Teach it
Teach it your services, prices and FAQs, then check what it learned.
Let it reply
The WhatsApp AI chatbot replies to new messages. Step in whenever a chat needs a person.
WhatsApp Chatbot Pricing. Pay for Conversations, Not Staff.
Every zentroMSG plan answers WhatsApp, Messenger and Instagram from your own information, day and night. Start free.
Free
Try it on your own WhatsApp before you choose a plan.
for 60 days · no card needed
- 50 AI messages
- WhatsApp, Messenger and Instagram
- Answers from your own information
- Hand any chat to a person
Lite
For a few chats a day.
$9 per month, billed $84 a year
- 200 AI conversations a month
- WhatsApp, Messenger and Instagram
- Answers from your own information
- Hand any chat to a person
Plus
For steady chats every day.
$19 per month, billed $180 a year
- 500 AI conversations a month
- WhatsApp, Messenger and Instagram
- Answers from your own information
- Hand any chat to a person
Prime
For a busy inbox.
$34 per month, billed $324 a year
- 1,000 AI conversations a month
- WhatsApp, Messenger and Instagram
- Answers from your own information
- Hand any chat to a person
Elite
For high chat volume.
$64 per month, billed $612 a year
- 2,000 AI conversations a month
- WhatsApp, Messenger and Instagram
- Answers from your own information
- Hand any chat to a person
Max
For the busiest inboxes.
$124 per month, billed $1,188 a year
- 5,000 AI conversations a month
- WhatsApp, Messenger and Instagram
- Answers from your own information
- Hand any chat to a person
Free
Try it on your own WhatsApp before you choose a plan.
for 60 days · no card needed
- 50 AI messages
- WhatsApp, Messenger and Instagram
- Answers from your own information
- Hand any chat to a person
Lite
For a few chats a day.
per month, billed monthly · 200 conversations
- 200 AI conversations a month
- WhatsApp, Messenger and Instagram
- Answers from your own information
- Hand any chat to a person
Plus
For steady chats every day.
per month, billed monthly · 500 conversations
- 500 AI conversations a month
- WhatsApp, Messenger and Instagram
- Answers from your own information
- Hand any chat to a person
Prime
For a busy inbox.
per month, billed monthly · 1,000 conversations
- 1,000 AI conversations a month
- WhatsApp, Messenger and Instagram
- Answers from your own information
- Hand any chat to a person
Elite
For high chat volume.
per month, billed monthly · 2,000 conversations
- 2,000 AI conversations a month
- WhatsApp, Messenger and Instagram
- Answers from your own information
- Hand any chat to a person
Max
For the busiest inboxes.
per month, billed monthly · 5,000 conversations
- 5,000 AI conversations a month
- WhatsApp, Messenger and Instagram
- Answers from your own information
- Hand any chat to a person
- Answers 24/7
- Every chat saved as a lead
- Extra conversations $0.02 each
- Prices in US dollars
The free plan stops at 50 messages or after 60 days. Meta may charge its own WhatsApp fees, billed to your WhatsApp Business account. Not sure which plan? Talk to us.
Built for Businesses Customers Message First
Salons and spas, clinics, cleaning companies, trades, consultants and any business where customers ask on WhatsApp or Instagram before they book. A WhatsApp AI chatbot fits markets where WhatsApp is the main way people contact a business.
When a Chatbot Is Not Enough
Complaints, sensitive health or legal details and complex custom quotes need a person. zentroMSG takes the first message and the details, then you take over.
Better With the Rest of zentroStack
Add the AI answering service so calls get the same answers as your WhatsApp replies, and online booking so chats turn into booked appointments.
An AI Chatbot vs Replying Yourself
What happens
Replying by hand
zentroMSG
Message at 11pm
Answered the next morning
Answered in seconds
Same question 20 times a day
You type it 20 times
Answered from your knowledge base
Instagram and Messenger too
Three apps to check
One inbox
Customer details
Copied into a notebook or CRM by hand
Saved as a lead automatically
You want to step in
Always you
Switch the AI off for that chat
What a WhatsApp Chatbot for Business Can Answer
The chatbot is most useful for the questions you answer every day: prices you have set, opening hours, services, areas you cover and how to book. zentroMSG answers these from your own knowledge base, which you build by typing answers, adding web pages, uploading documents or writing question-and-answer pairs.
When a customer asks something the knowledge base does not cover, it says someone will check and follow up, and it saves their details. It is told never to invent prices, availability or delivery dates.
Built on the Official WhatsApp Business Platform
zentroMSG connects through Meta’s WhatsApp Business Platform, the official way for a business to send automated WhatsApp replies from your own number. You connect your number with Meta’s own sign-up steps, so there are no unofficial apps or phone hacks that put your number at risk.
WhatsApp’s rules apply: you can reply freely within 24 hours of a customer’s last message, and after that Meta requires approved message templates. Instagram and Facebook Messenger connect through Meta’s tools in the same way.
One Number, Several Brands
If you run more than one business from a single WhatsApp number, zentroMSG works out which business the customer means and answers from that brand’s knowledge. It starts with the cheapest checks, such as keywords you choose, and asks the customer politely when it cannot tell.
Frequently Asked Questions
Do I need the WhatsApp Business API?
Yes, zentroMSG runs on the official WhatsApp Business Platform, which is what allows automated replies on your business number. We help you connect your number during setup.
How much does the WhatsApp chatbot cost?
zentroMSG plans start at $7 a month on a yearly plan ($9 month to month) for 200 AI conversations, and go up to $99 a month for 5,000 conversations. Extra conversations cost $0.02 each. You can start free for 60 days with 50 messages, WhatsApp included, no card needed. Meta may charge its own WhatsApp fees, billed to your WhatsApp Business account. See the plans.
Can I still reply myself?
Yes, you can switch the AI off for any conversation and reply yourself with one click. The full chat history stays in the CRM so nothing gets lost when you take over.
Does it reply on Instagram and Messenger too?
Yes, zentroMSG replies to Instagram DMs and Facebook Messenger as well as WhatsApp, all from the same inbox and the same knowledge base, so customers get consistent answers everywhere.
Will the chatbot make up prices?
No, zentroMSG only answers from the information you give it. If it doesn’t know something, it collects the customer’s details and leaves the answer for you to confirm.
Does it work in my country?
Yes, zentroMSG works wherever WhatsApp, Instagram and Messenger are available, which covers most countries. It is a strong fit for markets where customers prefer messaging over calling.
How fast does the WhatsApp chatbot reply?
zentroMSG replies within seconds of a new message, day or night, so customers get an answer while they are still on their phone rather than hours later.
Can I use my existing WhatsApp Business number?
Yes, you connect your WhatsApp Business number through the official WhatsApp Business Platform during setup, and customers keep messaging the number they already know.
Is each channel switched on separately?
Yes. WhatsApp, Instagram and Messenger each stay off until you switch the assistant on for that channel, so nothing answers your customers before you are ready.
Reply to Every Message Before Your Competitor Does
Try the WhatsApp chatbot for business free for 60 days. No card needed.